Privacy Policy

INTRODUCTION

Your privacy is important to us at Beyond Beard and we are bound to protect your personal information. The current Privacy Policy is explained as to what information we gather, how we utilize it, and what rights you have as per your data.

Through our website or purchasing with us, you have accepted this Privacy Policy. Yet, this Privacy Policy is not applicable to other sites that we refer to. Their privacy practices are their responsibility and we are not obligated to disclose their policies hence you need to read their policies before you give them your information.

1. WHAT IS THE INFORMATION WE GATHER?

We gather data whenever you shop in our store, make an account or when you interact with our site.

We gather data as you:

  • Register on our web site
  • Location, order, buy, send back, or cancel an order
  • Get in touch or request questions concerning our products
  • Get in touch with our customer service guests
  • Subscribe to our newsletters, catalogues or special offers
  • Give product feedback or reviews
  • Be involved in competitions, advertising or polls
  • Apply for employment with us
  • Interact with us on social media
  • Utilize other content of our sit.

The data that you are giving us:

  • Name, email address and phone number
  • Order information and purchase history
  • Billing details (payed via PayFast)
  • Account login credentials
  • Any messages, feedback or reviews that you provide to us

Automatically obtained information:

  • Internet protocol (IP) address of your computer
  • Browser type and version
  • Information about device (type, operating system, battery information)
  • Pages viewed and duration of visit in our site
  • How you discovered our site (referrer headers)
  • Your data of location (assuming you allow access)
  • Cart information and shopping behavior

2. WHAT DO WE DO WITH YOUR INFORMATION?

To accomplish your order: We use your name, address, and email to take your orders, check your credit cards, make deliveries, or do refunds. When you submit to us personal information to accomplish a transaction, you agree that we should only collect it and use it at that particular instance.

In an attempt to make our service better: We examine the way customers utilize our site to enhance it, learn about customer behavior, and preferences and create new products. Google Analytics is a tool that is being used in our site to make us know who visits our site, and what is being viewed on our site.

To be in contact with you: We answer your questions, provide customer support services and we inform you about your orders.

As marketing material (with your consent): In case we wish to use your data in a second use such as marketing, we will either request your consent expressly or provide you with a chance to conduct a no. We would like to get in touch with you and keep you posted on news of our store, new products and special offers, exclusive updates and other pertinent details using emails or WhatsApp messages with your consent.

To avoid fraud and to provide security: We secure your account and our business with unauthorized operations and make our site safe.

3. CONSENT: HOW CAN WE GET YOUR APPROVAL?


In situations where purchases are made: When you purchase anything from us, place an order, arrange for delivery, or return an item, you consent to our collecting and using your personal information only for the specified reason (e.g., to fulfil your order) when you provide it to us.

Concerning marketing: If we use your personal information for a secondary, market-related purpose, we will explicitly ask for your consent or provide you with a mechanism to give us consent to not disclose your information to other parties for marketing.

Consent Withdrawal: You can revoke your consent at any time by contacting us at support@beyondbeard.com or by calling +92-348-70-555-70 if you no longer want us to contact you, collect, use, or disclose your information.

 

4. PAYMENT SECURITY & SHOPIFY

Shopify Inc. powers this online retail enterprise. We are forced to offer our goods and services to you because they have given us the online purchasing system.


Your storing of data: Shopify data storage is used to store the data into databases and the whole Shopify program. A firewall saves all of the information you upload to them on a secure server.


Processing of payments: Your credit card information is stored on Shopify when you make a transaction through a direct payment method. The Payment Card Industry Data Security Standard (PCI-DSS) is used to lock it. Your buy transaction details are kept up to date until they are required to fulfill your purchase transaction. Your purchase transaction information is erased once that is finished.


The PCI Security Standards Council, a cooperative effort of companies including Visa, Mastercard, mobile wallets, and local bank accounts, oversees PCI-DSS standards, which are met by any direct payment gateway like PayFast, our payment partner. The PCI-DSS rules serve to guarantee that our shop and the service providers handle credit card information securely.

 

Notice: We do not save your full credit or debit card information in our servers. The information regarding payment is encrypted and safely processed.

To know further, you can refer to the Terms of Service of Shopify at https://www.shopify.com/legal/terms  or Privacy Statement at https://www.shopify.com/legal/privacy.

 

 5. OUTSIDE SERVICES

 

Your information will not be collected, used, or disclosed by the third-party providers we have contracted with (such as delivery services and payment gateways) beyond what is necessary for them to carry out the services they offer to us.


Nonetheless, there are third-party service providers with available privacy policies that also include payment gateways and other money transaction processors. We advise these suppliers to examine their privacy policies to learn how their personal data will be managed.

 

Noteworthy: Another supplier can be based or operate in a different jurisdiction than you or us. Therefore, such data would be governed by the law of the jurisdiction or jurisdictions where the service provider or plant is located in the event of conducting business with a third-party service provider.


One such instance is when you, for example, are in Pakistan and the transaction is completed using a payment gateway in another nation; according to the laws of that nation, the personal information you used to complete the transaction may be disclosed.

 

Leaving: Once you leave our website and are directed to a third-party website or application, neither our terms of service nor this privacy statement apply to you.

 

We contract service providers who are:

  • Shopify (website platform)
  • PayFast (payment processing)
  • Delivery companies (TCS, Leopards, etc.)
  • Email service providers
  • Google Analytics (website analytics)
  • Social media platforms

6. MARKETING MESSAGES - WHATSAPP, SMS AND EMAIL

With your permission, we may send you:

  • The newsletters of our store, new products, and changes
  • WhatsApp messages about promotional content, offers, and updates on the product
  • SMS messages concerning special offers

WhatsApp Marketing Opt-In: When you give us your phone number, you are agreeing to be marketed to by Beyond Beard through WhatsApp. Such messages can contain promotional messages, new product information, exclusive deals and relevant information. The phone number provided will only be utilized to deliver marketing messages to you and will not be disclosed to any third party.

To unsubscribe, at any time, do so by:

  • Any email by clicking on unsubscribe
  • Sending a reply of STOP to any WhatsApp message or SMS
  • Getting in touch with us at support@beyondbeard.com
  • Changing your preferences on your account

Note: Subscribing to marketing messages can be unsubscribed but transactional emails will not be unsubscribed concerning your orders.

7. SECURITY

We use reasonable measures and adhere to industry best practices to protect against the loss, misuse, improper access, disclosure, alteration, or destruction of your personally identifiable information (also known as PII). 

When entering your payment info (credit card number) on the site, it is encrypted using SSL technology and stored in AES-256 encrypted format. We are compliant with all PCI-DSS requirements, as well as other widely used standards accepted in the global marketplace; nonetheless, no transmission method over the internet or storage medium can guarantee 100% security from cybercrime. 

Do your bit: Take good care of your password and do not give it to anyone. After using common facilities, log out. 

8. COOKIES

Consider cookies as favorable prompts to our site. When you go to our shop, you are visited by small text files (so-called cookies) which are stored on your phone or your computer. These assist our site in memorizing you and simplify shopping.

Why do we use cookies?

Cookies will remind us of what you are buying when you make a comeback, keep you logged in to your account so you can shop without having to enter in all the time, know what you like so we can show you the same products, what your favorite languages and locations are so we can make them better, and which pages have been popular the most.

What cookies do we use?

The cookies are cookies we have on our web platform (Shopify) which make navigation through our site seamless and retain the cart contents. We are also on Google Analytics cookies that are used to know the number of people that visit our site and what they are interested in. Such cookies will not take your name and other personal information, they will serve only to count the number of visitors and to find out what goods are not so popular.

Can you turn off cookies?

Yes, you may turn cookies off in your browser preferences. But in doing so, certain sections of our site will fail to perform correctly. As an illustration, items may not remain in your cart or you may be forced to log in every time you are visiting.

It is your own decision: We defend your privacy. It is up to you whether you will take cookies or not.

Google Analytics Cookies:

  • PREF - Google set and logs the visitors of the store and their origins.

We have a cookie which you can turn off in your Browser, but not all of our website will work properly without cookies.

9. GOOGLE ANALYTICS

We have Google Analytics to our store which allows us to know what visitors our site and which pages are being viewed. This assists us in knowing the behavior of the customers and enhances your shopping experience.

10. YOUR RIGHTS

Get access to your data: You are entitled to information of the personal data that we have about you. You can request that the information is changed or deleted in case your data is wrong, incomplete, or irrelevant.

Delete your information: You may ask us to delete your information. We might, however, be obliged to maintain some records as the Pakistani law may demand (7 years in case of financial records).

Withdraw permission: You have the right to withdraw your marketing communications permission or data collection permission at any time.\

11. AGE OF CONSENT


By utilizing this website, you agree that you are 18 years of age or older, or have reached the age of majority in your jurisdiction and have authorized us to permit your minor child(ren) to access the services provided on this website. 

 

12. WHAT IS THE RETENTION PERIOD OF YOUR INFORMATION?

We retain your information to the extent that:

  • You have an account with us
  • We require it so that we can deliver our services
  • Pakistani legal requirement (7 years financial and tax records)

We delete your information safely when we do not require it with us.

13. LINKS TO OTHER WEBSITES

On clicking links to our store, some are likely to take you out of our site. It is not our privacy policy and we would recommend that you read the privacy statements of other sites.

14. THERE WILL BE CHANGES TO THIS PRIVACY STATEMENT 

Changes to this policy may occur from time-to-time; therefore, it is recommended to review this policy periodically. Changes and clarifications to this policy will be effective once posted to the website. When we make major changes to this policy, we will alert you unless you are otherwise advised about what information we collect, how we will use it and when we may use or disclose it.

15. CONTACT INFORMATION AND QUESTIONS.

Should you wish to access, correct, amend or delete any personal information that we hold about you, to complain or simply desire more information, please contact us:

Email: support@beyondbeard.com

Phone: +92-348-70-555-70

WhatsApp: +92-348-70-555-70

Address: Satellite town Block C in the back of Central Public School in Khanpur, District Rahim yar khan.

YOUR CONSENT

Through our website and services, you are understanding this Privacy Policy and signing to the manner and use of your information as discussed above.

We attach importance to your trust and we are willing to guarantee your privacy.