REGISTER A COMPLAINT

Something didn't go as it should, and we're sorry about that. Let us know what happened so we can sort it out. Thank you for giving us the chance to make things right.

COMPLAINT FORM

FAQ's

What kinds of problems should I report?

Anything that went wrong with your order, such as damaged goods, delayed delivery, missing items, or payment issues. We are
here to resolve the issue.
What should I include?

Your order number, a detailed explanation of the issue, and any applicable photos.
Do I need to attach the evidence of the issue inthe form of a photo or video?

Although the evidence is not necessary, it helps us understand what happened. We believe our customers. Just share with us what went wrong.
How will I know what’s happening with my complaint?

We will send you an email with your unique complaint number. You can reach out to our customer care team on WhatsApp +92-348-70-555-70 and find out what's happening with your complaint. We will also share with you the emails on what's happening with your complaint.
How much time does it typically take?

The majority of complaints are handled within 3 to 5 business days. We'll keep you updated, but complex issues may take longer to resolve.
Will I receive a refund or a replacement?

We'll make things right, depending on the circumstances. We'll work things out directly with you, whether it's a refund, a replacement, or something else.